# User Manual > A clean product user manual with safety information, a labeled parts diagram, setup steps, controls, maintenance, a troubleshooting table, specifications, and warranty details. Pre-filled for a smart air purifier. Source: https://buildpdfs.com/templates/user-manual Category: Business A clean product user manual with safety information, a labeled parts diagram, setup steps, controls, maintenance, a troubleshooting table, specifications, and warranty details. Pre-filled for a smart air purifier. ## What's included - Safety information page with warning and caution styles - Labeled parts diagram with a numbered legend - Numbered setup and app-pairing steps - Controls and indicator-lights reference table - Maintenance schedule and filter-replacement procedure - Troubleshooting table, technical specifications, and warranty ## Sample content BRIGHTWELL USER MANUAL EN · US / CA Smart Air Purifier ### Aura 2Smart Air Purifier with True HEPA H13 filtration Model BW-AP200 Filter BW-F200 Coverage up to 40 m² CADR 300 m³/h **Read all safety information** before first use. Keep this manual for future reference. DOC BW-AP200-UM-EN · REV 1.2 · 2026 00 #### Contents Thank you for choosing the Aura 2\. This manual explains how to set up, use, and care for your purifier. Read the safety information on page 03 before you connect the power. Sections 1. 01 What’s in the box 02 2. 02 Important safety information 03 3. 03 Product overview 04 4. 04 Setup 05 5. 05 Control panel and indicators 06 6. 06 App pairing 07 7. 07 Modes and features 07 8. 08 Filter replacement 08 9. 09 Cleaning and maintenance 09 10. 10 Troubleshooting 10 11. 11 Technical specifications 11 12. 12 Warranty and support 12 Symbols used WARNING A hazard that could cause death or serious injury if you ignore it. CAUTION A hazard that could cause minor injury or damage to the product. NOTICE Information that prevents damage to property or loss of data. TIP Advice that helps you get better results from the product. 01 #### What’s in the Box 01 × 1 Aura 2 air purifier Model BW-AP200 02 × 1 3-in-1 filter (pre-installed) BW-F200 · in a plastic bag inside the unit 03 × 1 Power adapter BW-PA24 · 24 V DC, 2.5 A · 1.8 m cable 04 × 1 User manual This document 05 × 1 Quick start guide Fold-out card with setup steps 06 × 1 Warranty card With registration code for the app NOTICE Keep the box and packaging for the warranty period. If you return the purifier for service, use the original packaging. If an item is missing or damaged, contact Brightwell Support within 30 days of purchase. 02 #### Important Safety Information Read and follow all instructions before you use this product. When you use an electrical appliance, always obey these basic precautions to decrease the risk of fire, electric shock, and injury. WARNINGRisk of electric shock or fire * Use only the power adapter supplied with this product (model BW-PA24). Another adapter can cause overheating or fire. * Do not use the purifier if the adapter, cable, or plug is damaged. Contact Brightwell Support for a replacement. * Do not touch the adapter or plug with wet hands. * Do not put the cable under rugs or carpets, or where people walk on it. * Do not use the purifier in bathrooms, laundry areas, or other wet or humid locations. * Do not put fingers, pens, or other objects into the air inlet or outlet. * Always disconnect the power before you clean the purifier or replace the filter. * Do not try to repair or disassemble the purifier beyond the steps in this manual. There are no user-serviceable parts inside the motor housing. WARNINGChildren and vulnerable persons * This product is not a toy. Supervise children when they are near the purifier, and use the Child Lock function. * Keep the plastic filter bag away from children. It is a suffocation hazard. * Children must not clean or maintain the purifier without supervision. * The purifier does not replace ventilation, and it does not remove carbon monoxide or radon. CAUTIONRisk of injury or product damage * Put the purifier on a flat, stable, dry surface. Keep at least 30 cm (12 in) of clearance on all sides and 50 cm (20 in) above. * Keep the purifier at least 1.5 m (5 ft) from heaters, fireplaces, and open flames. * Do not sit or stand on the purifier, and do not put objects on the top grille. * Do not use the purifier near aerosol insecticides, oily vapors, or flammable gases. * Hold the purifier by the body, not the top grille, when you move it. It weighs 5.8 kg (12.8 lb). * Do not wash the HEPA or carbon filter with water. Water damages the filter media. Save these instructions For household use only 03 #### Product Overview FIG. 1 — FRONT VIEW * 1 **Air outlet grille** Clean air leaves upward at 90°. Do not cover. * 2 **Air quality light ring** Shows air quality by color. See page 06. * 3 **Display and touch panel** PM2.5 readout and touch keys on the top edge. * 4 **360° air inlet** 2,400 perforations in the outer shell. * 5 **PM2.5 sensor window** Laser particle sensor, right side. Clean every 2 months. * 6 **Twist-lock base** Turn counterclockwise to open the filter compartment. * 7 **DC power input** 24 V socket at the rear of the base. FIG. 2 — FILTER COMPARTMENT, BASE REMOVED * 8 **Filter pull tab** Lift to remove the filter. * 9 **3-in-1 filter BW-F200** Pre-filter, H13 HEPA, activated carbon. * 10 **Base cover** Align the ▲ marks, then turn clockwise to lock. 04 #### Setup Setup takes about five minutes. The filter is already inside the purifier, but it is sealed in a plastic bag that you must remove first. 1. 01 ##### Choose a location Put the purifier on a flat floor or low table in the room where you spend most time. Keep 30 cm (12 in) clear on all sides. Do not put it in a corner or behind furniture. 2. 02 ##### Open the base Turn the purifier upside down on a soft surface. Turn the base cover counterclockwise until the ▲ mark aligns with the unlock symbol, then lift it off. 3. 03 ##### Remove the filter bag Pull the filter out by its tab. Remove and discard the plastic bag. Put the filter back with the pull tab facing you. The purifier does not start if the bag is still on the filter. 4. 04 ##### Lock the base Align the ▲ marks on the base and the body. Turn the base clockwise until it clicks. Turn the purifier upright. 5. 05 ##### Connect the power Push the adapter plug fully into the DC input at the rear of the base 7. Connect the adapter to a 100–240 V wall outlet. The light ring flashes once. 6. 06 ##### Turn it on Touch the Power key. The light ring pulses white for about 30 seconds while the sensor warms up, then the purifier starts in Auto mode. Tip: run the purifier on Turbo for 20 minutes the first time, to clear the room quickly. 05 #### Control Panel and Indicators FIG. 3 — TOP PANEL, VIEWED FROM THE FRONT ##### Touch keys | Key | Touch | Touch and hold | | --- | ------------------------------- | ------------------------ | | A | Power on / off | — | | B | Cycle Auto → Sleep → Manual | 5 s: start Wi-Fi pairing | | C | Fan speed 1 → 2 → 3 → 4 → Turbo | — | | F | Timer 2 → 4 → 8 h → off | 5 s: reset filter life | | G | Display bright → dim → off | 3 s: Child Lock on / off | ##### Air quality light ring | Color | PM2.5 (µg/m³) | Air quality | | ----- | ------------- | ----------- | | Blue | 0–12 | Good | | Green | 13–35 | Moderate | | Amber | 36–55 | Poor | | Red | 56 + | Very poor | ##### Indicator lights | Ref | Indicator | State | Meaning | | --- | ------------- | ------------- | ----------------------------------------------------------------------- | | D | Filter | Amber, steady | Filter life below 10%. Order a replacement filter BW-F200. | | D | Filter | Red, flashing | Filter life is 0%. Replace the filter, then reset (hold F for 5 s). | | E | PM2.5 display | “– –” | The sensor is warming up (up to 30 s), or the sensor window is blocked. | | H | Wi-Fi | Flashing fast | Ready to pair with the Brightwell Home app. | | H | Wi-Fi | Steady | Connected to Wi-Fi and the cloud. | | H | Wi-Fi | Flashing slow | Connection lost. The purifier keeps working with its last settings. | | G | Lock | Steady | Child Lock is on. All keys are disabled except G. | 06 #### App Pairing Before you start You need a phone with iOS 16 or Android 10 or later, Bluetooth turned on, and a **2.4 GHz** Wi-Fi network. The Aura 2 does not connect to 5 GHz-only networks. The purifier works fully without the app; the app adds schedules, history, and filter alerts. Steps 1. 01 ##### Install the app Download **Brightwell Home** from the App Store or Google Play and create an account. 2. 02 ##### Put the purifier in pairing mode With the purifier on, touch and hold key B for 5 seconds. The Wi-Fi indicator H flashes fast. 3. 03 ##### Add the device In the app, tap \+ Add device. The app finds the Aura 2 by Bluetooth. Tap it to continue. 4. 04 ##### Join your Wi-Fi network Choose your 2.4 GHz network and enter the password. Pairing takes up to 60 seconds. Indicator H becomes steady. 5. 05 ##### Register for the extended warranty Enter the code from the warranty card to add a third year of coverage (see page 12). 07 #### Modes and Features Auto The sensor sets fan speed from the PM2.5 reading. Recommended for daily use. Sleep Fan speed 1, display and light ring off. 24 dB(A), quieter than a whisper. Manual You choose fan speed 1–4 with key C. The purifier holds the speed you set. Turbo Maximum airflow for 20 minutes, then returns to the previous mode. Timer Turns the purifier off after 2, 4, or 8 hours. The lit LED shows the time set. Child Lock Disables all keys. Hold G for 3 s to turn it on or off. Settings stay active. TIP Auto mode raises the fan one step when PM2.5 passes 12, 35, or 55 µg/m³, and lowers it after 3 minutes of cleaner air. 08 #### Filter Replacement About the filter The BW-F200 filter has three layers in one cylinder. Replace the whole filter when indicator D flashes red, normally every 6 to 12 months. LAYER 1 Pre-filter Fine nylon mesh. Catches hair, lint, and large dust. Vacuum it every 2 weeks. LAYER 2 H13 HEPA Captures 99.97% of particles of 0.3 µm, including pollen, smoke, and pet dander. LAYER 3 Activated carbon 180 g of pelletized carbon. Absorbs cooking odors and VOCs. Filter life The purifier counts run time weighted by fan speed. At Speed 3 for 12 hours a day, the filter lasts about 12 months. Smoke, pets, or heavy cooking can shorten this to 6 months. The app shows remaining life as a percentage. Procedure 1. 01 ##### Disconnect the power Turn the purifier off and remove the adapter plug from the base. 2. 02 ##### Remove the base and old filter Turn the purifier upside down and open the base counterclockwise. Lift the old filter out by its tab and put it in a bag to contain dust. 3. 03 ##### Install the new filter Remove the plastic bag from the new BW-F200 filter. Put it in with the pull tab facing out. Make sure it sits flat on the seal. 4. 04 ##### Lock the base and reset Lock the base, turn the purifier upright, and connect the power. Touch and hold key F for 5 seconds until indicator D turns off and you hear a beep. CAUTION Use only genuine Brightwell BW-F200 filters. Third-party filters may not seal correctly, which lets unfiltered air bypass the HEPA layer, and damage caused by them is not covered by the warranty. 09 #### Cleaning and Maintenance Regular care keeps the sensor accurate and the airflow at full CADR. Always disconnect the power before you clean the purifier. | Part | Frequency | Procedure | Use | | ----------------------- | -------------- | --------------------------------------------------------------------------------------------- | ------------------ | | Outer shell | Weekly | Wipe with a soft, dry cloth. For marks, use a cloth dampened with water and dry immediately. | Microfiber cloth | | Air outlet grille | Every 2 weeks | Remove dust between the slats with a soft brush. | Soft brush | | Pre-filter (layer 1) | Every 2 weeks | Remove the filter. Vacuum the outer mesh with a brush attachment. Do not wash. | Vacuum, brush tool | | Air inlet perforations | Monthly | Vacuum the outer shell to clear dust from the holes. | Vacuum, brush tool | | PM2.5 sensor | Every 2 months | Open the sensor cover on the right side. Clean the lens and air inlet with a dry cotton swab. | Dry cotton swab | | Power adapter and cable | Every 3 months | Check for cuts, kinks, or heat damage. Stop using a damaged adapter. | Visual check | | 3-in-1 filter | 6–12 months | Replace when indicator D flashes red. See section 08. | BW-F200 | CAUTION * Do not use solvents, alcohol, bleach, or abrasive cleaners on any part. * Do not spray liquid onto the purifier or into the sensor. * Do not wash the filter. Water destroys the HEPA and carbon layers. ##### Storage To store the purifier for more than a month, clean it, remove the filter, and seal the filter in an airtight bag. Store the purifier upright in a dry place between 0 °C and 40 °C (32 °F and 104 °F). Put the filter back before the next use. ##### Software updates When it is connected to the app, the purifier installs firmware updates automatically between 2:00 and 4:00 am. The light ring flashes white during an update. Do not disconnect the power. 10 #### Troubleshooting Before you contact support, find the symptom below and try each solution in order. | Problem | Possible cause | Solution | | --------------------------------------------- | ------------------------------------------------------ | -------------------------------------------------------------------------------------- | | Purifier does not turn on | Adapter not fully connected, or outlet has no power | Push the plug fully into the DC input. Test the outlet with another device. | | Purifier turns on, then stops after 3 seconds | Base not locked, or filter bag still on the filter | Open the base, remove the plastic bag, and lock the base until it clicks. | | Weak airflow | Pre-filter clogged, or filter at end of life | Vacuum the pre-filter. If indicator D is amber or red, replace the filter. | | Display shows “– –” for more than 1 minute | Sensor window blocked or dirty | Clean the sensor lens with a dry cotton swab (see section 09). | | Light ring stays red when the air seems clean | Sensor dirty, or purifier near a kitchen or humidifier | Clean the sensor. Move the purifier 1.5 m from humidifiers and cooking areas. | | Odor from the purifier | Carbon layer saturated | Replace the filter. A new filter can smell slightly for 24–48 hours. | | Unusual noise or vibration | Uneven surface, or object in the inlet or outlet | Put the purifier on a flat, hard floor. Disconnect power and remove the object. | | Filter indicator still on after replacement | Filter life not reset | Touch and hold key F for 5 seconds until you hear a beep. | | App cannot find the purifier | Not in pairing mode, or phone Bluetooth off | Turn on Bluetooth. Hold key B for 5 s until indicator H flashes fast. Stay within 3 m. | | Wi-Fi pairing fails | 5 GHz network, or wrong password | Choose a 2.4 GHz network. Check the password; it is case-sensitive. | | Keys do not respond | Child Lock is on | Touch and hold key G for 3 seconds until the lock icon turns off. | | Display is off but the fan runs | Sleep mode, or display set to off | Touch key G to turn the display on, or touch B to leave Sleep mode. | RESET To restore factory settings, touch and hold keys B and G together for 10 seconds. The light ring flashes three times. This clears Wi-Fi settings and schedules. The filter-life count is kept. 11 #### Technical Specifications | Performance | | | --------------- | ------------------------------ | | CADR (smoke) | 300 m³/h · 177 CFM | | Room coverage | 40 m² · 430 ft² | | Filtration | Pre-filter + H13 HEPA + carbon | | HEPA efficiency | 99.97% at 0.3 µm | | Noise level | 24–52 dB(A) | | Fan speeds | 4 + Turbo | | Sensor | | | Type | Laser particle sensor | | Range | 0–999 µg/m³ PM2.5 | | Update interval | 1 s | | Electrical | | | Adapter input | 100–240 V\~ · 50/60 Hz | | Adapter output | 24 V DC · 2.5 A | | Rated power | 45 W max | | Standby power | < 0.5 W (< 1.5 W networked) | | Connectivity | | | ----------------- | ----------------------------- | | Wi-Fi | IEEE 802.11 b/g/n · 2.4 GHz | | Bluetooth | BLE 5.0 (setup only) | | App | Brightwell Home | | Physical | | | Size (Ø × H) | 270 × 520 mm · 10.6 × 20.5 in | | Weight | 5.8 kg · 12.8 lb | | Shell | ABS, 2,400 perforations | | Cable length | 1.8 m · 5.9 ft | | Environment | | | Operating temp. | 0–40 °C · 32–104 °F | | Humidity | 20–85% RH, non-condensing | | Replacement parts | | | 3-in-1 filter | BW-F200 | | Power adapter | BW-PA24 | | Filter life | 6–12 months (≈ 4,300 h) | ##### Performance by fan speed | Setting | CADR (m³/h) | CADR (CFM) | Noise dB(A) | Power (W) | Best for | | --------------- | ----------- | ---------- | ----------- | --------- | -------------------- | | Speed 1 / Sleep | 70 | 41 | 24 | 5 | Bedrooms at night | | Speed 2 | 130 | 77 | 33 | 9 | Reading, working | | Speed 3 | 190 | 112 | 40 | 16 | Living areas | | Speed 4 | 250 | 147 | 46 | 28 | Cooking, pets | | Turbo | 300 | 177 | 52 | 45 | Smoke, fast clean-up | CADR MEASURED PER AHAM AC-1 AT SPEED TURBO. COVERAGE ASSUMES 2.4 M (8 FT) CEILINGS, 3.1 AIR CHANGES PER HOUR. SPECIFICATIONS CAN CHANGE WITHOUT NOTICE. 12 #### Warranty and Support Coverage Brightwell warrants the Aura 2 against defects in materials and workmanship for **2 years** from the date of purchase. Register in the Brightwell Home app within 90 days to extend coverage to **3 years**. During the warranty period, Brightwell will repair or replace a defective product at no charge. A replacement can be new or refurbished and is covered for the rest of the original warranty period. Keep your proof of purchase. Not covered * Filters and other consumable parts * Damage from accidents, misuse, or liquids * Use with a non-Brightwell adapter or filter * Commercial or industrial use * Repairs by anyone other than an authorized service center * Normal wear, such as scratches on the shell How to claim 1. 01 Contact Brightwell Support with your model number, serial number, and proof of purchase. 2. 02 A support specialist will help you troubleshoot and, if needed, issue a return authorization number. 3. 03 Pack the purifier in its original box. Brightwell pays shipping for approved claims. Email support@brightwell.example.com Reply within one business day Phone 1-800-555-0142 Mon–Fri, 8 am–8 pm ET Web brightwell.example.com/support Manuals, videos, filter orders Serial number (on base label) Date of purchase Retailer NOTICERegulatory information This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes not expressly approved by Brightwell can void your authority to operate this equipment. This device contains licence-exempt transmitters that comply with Innovation, Science and Economic Development Canada RSS standards. Do not dispose of this product with household waste. Take it to a collection point for electrical and electronic equipment. BRIGHTWELL HOME APPLIANCES, INC. · 410 HARBOR POINT DRIVE, SUITE 200 · PORTLAND, OR 97209 · © 2026 ## Frequently asked questions ### What should a user manual include? A user manual should include safety information, what is in the box, a labeled overview of the product, setup steps, how to use each feature, care and maintenance, a troubleshooting table, technical specifications, and warranty and support details. 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