Whitepapers & Reports
How to Present a Report or Whitepaper to a Client (Handoff, Walkthrough, Follow-Up)
Hand off a report or whitepaper: how to present it, walk through it, and follow up so the client uses it.
February 13, 2025
How do you present a report or whitepaper to a client? (1) Send the PDF first — So they can read before the call. (2) Walkthrough — On the call: executive summary, then key sections. Don't read every page; hit the main points and recommendations. (3) Leave time for questions — So they can clarify and react. (4) Confirm next steps — Who does what, when. (5) Follow-up — Short email with the PDF again (or link), summary of next steps, and "happy to discuss further." The goal is they understand it, trust it, and act on it.
Delivering the PDF isn't enough. How you present and follow up determines whether they use it.
This guide is handoff, walkthrough, and follow-up—with common mistakes and what to do next. For what goes in the report see consulting report template. For client-ready PDFs see what client-ready means for PDFs.
Before the meeting
| Step | What to do |
|---|---|
| Send the PDF | At least 24–48 hours before. So they can read (or skim) and come with questions. |
| Short note | "Attached is the [report/whitepaper]. We'll walk through it on [date]. Key sections: [list]. Looking forward to your questions." |
Don't spring the PDF on them in the meeting. For what "client-ready" means see what client-ready means for PDFs.
During the walkthrough
- Start with the executive summary — 1–2 minutes. What's in it and why it matters.
- Hit key sections — Don't read the whole thing. Summarize each main section; pause for questions.
- Emphasize recommendations and next steps — That's what they'll act on. Be clear.
- Leave 10–15 minutes for Q&A — So they can dig in where they care.
Length: 30–60 minutes typical. Depends on length of doc and engagement. For report structure see consulting report template.
After the meeting
- Email — "As discussed, attached is the [report]. Next steps: [list]. I'll [your action] by [date]. Let me know if you'd like to go deeper on any section."
- Attach or link — So they have the PDF and the summary in one place.
- If they asked for changes — Note them. Deliver an updated PDF by the agreed date. For iterating without a designer see whitepapers and consulting reports.
Common mistakes
- No PDF before the call. They see it for the first time on the call. Send it ahead so they can prepare.
- Reading the whole thing. They'll tune out. Summarize; highlight; take questions.
- No next steps. The meeting ends with no clear "who does what." Confirm and send in the follow-up email.
- No follow-up email. They forget what was agreed. Send a short recap and the PDF again.
Our recommendation
Send the PDF 24–48 hours before. Walk through: summary, key sections, recommendations, next steps. Leave time for Q&A. Send a follow-up email with the PDF and next steps. Don't read the doc page by page. Don't skip the follow-up. For what goes in the report see consulting report template and whitepaper structure. For creating the PDF see whitepapers and consulting reports.
What to do with this information
- Send the PDF ahead — At least 24–48 hours before the call. Short note with key sections. For client-ready bar see what client-ready means for PDFs.
- Prepare the walkthrough — Executive summary first, then key sections, then recommendations and next steps. Don't read every page.
- Confirm next steps on the call — Who does what, when. Write them down.
- Send follow-up email — PDF again (or link), summary of next steps, offer to go deeper. For report content see consulting report template.
- If they want changes — Edit content and re-export. See whitepapers and consulting reports for a workflow that supports quick iteration.
To create the report or whitepaper PDF, you can try BuildPDFs. No commitment.