User Manual Template

BRIGHTWELL

USER MANUAL
EN · US / CA

Smart Air Purifier

Aura 2Smart Air Purifier with True HEPA H13 filtration

Model

BW-AP200

Filter

BW-F200

Coverage

up to 40 m²

CADR

300 m³/h

Read all safety information before first use. Keep this manual for future reference.

DOC BW-AP200-UM-EN · REV 1.2 · 2026

00

Contents

Thank you for choosing the Aura 2. This manual explains how to set up, use, and care for your purifier. Read the safety information on page 03 before you connect the power.

Sections

1. 01 What’s in the box 02
2. 02 Important safety information 03
3. 03 Product overview 04
4. 04 Setup 05
5. 05 Control panel and indicators 06
6. 06 App pairing 07
7. 07 Modes and features 07
8. 08 Filter replacement 08
9. 09 Cleaning and maintenance 09
10. 10 Troubleshooting 10
11. 11 Technical specifications 11
12. 12 Warranty and support 12

Symbols used

WARNING

A hazard that could cause death or serious injury if you ignore it.

CAUTION

A hazard that could cause minor injury or damage to the product.

NOTICE

Information that prevents damage to property or loss of data.

TIP

Advice that helps you get better results from the product.

01

What’s in the Box

01 × 1

Aura 2 air purifier

Model BW-AP200

02 × 1

3-in-1 filter (pre-installed)

BW-F200 · in a plastic bag inside the unit

03 × 1

Power adapter

BW-PA24 · 24 V DC, 2.5 A · 1.8 m cable

04 × 1

User manual

This document

05 × 1

Quick start guide

Fold-out card with setup steps

06 × 1

Warranty card

With registration code for the app

NOTICE

Keep the box and packaging for the warranty period. If you return the purifier for service, use the original packaging. If an item is missing or damaged, contact Brightwell Support within 30 days of purchase.

02

Important Safety Information

Read and follow all instructions before you use this product. When you use an electrical appliance, always obey these basic precautions to decrease the risk of fire, electric shock, and injury.

WARNINGRisk of electric shock or fire

• Use only the power adapter supplied with this product (model BW-PA24). Another adapter can cause overheating or fire.
• Do not use the purifier if the adapter, cable, or plug is damaged. Contact Brightwell Support for a replacement.
• Do not touch the adapter or plug with wet hands.
• Do not put the cable under rugs or carpets, or where people walk on it.
• Do not use the purifier in bathrooms, laundry areas, or other wet or humid locations.
• Do not put fingers, pens, or other objects into the air inlet or outlet.
• Always disconnect the power before you clean the purifier or replace the filter.
• Do not try to repair or disassemble the purifier beyond the steps in this manual. There are no user-serviceable parts inside the motor housing.

WARNINGChildren and vulnerable persons

• This product is not a toy. Supervise children when they are near the purifier, and use the Child Lock function.
• Keep the plastic filter bag away from children. It is a suffocation hazard.
• Children must not clean or maintain the purifier without supervision.
• The purifier does not replace ventilation, and it does not remove carbon monoxide or radon.

CAUTIONRisk of injury or product damage

• Put the purifier on a flat, stable, dry surface. Keep at least 30 cm (12 in) of clearance on all sides and 50 cm (20 in) above.
• Keep the purifier at least 1.5 m (5 ft) from heaters, fireplaces, and open flames.
• Do not sit or stand on the purifier, and do not put objects on the top grille.
• Do not use the purifier near aerosol insecticides, oily vapors, or flammable gases.
• Hold the purifier by the body, not the top grille, when you move it. It weighs 5.8 kg (12.8 lb).
• Do not wash the HEPA or carbon filter with water. Water damages the filter media.

Save these instructions For household use only

03

Product Overview

FIG. 1 — FRONT VIEW

• 1

Air outlet grille Clean air leaves upward at 90°. Do not cover.

• 2

Air quality light ring Shows air quality by color. See page 06.

• 3

Display and touch panel PM2.5 readout and touch keys on the top edge.

• 4

360° air inlet 2,400 perforations in the outer shell.

• 5

PM2.5 sensor window Laser particle sensor, right side. Clean every 2 months.

• 6

Twist-lock base Turn counterclockwise to open the filter compartment.

• 7

DC power input 24 V socket at the rear of the base.

FIG. 2 — FILTER COMPARTMENT, BASE REMOVED

• 8

Filter pull tab Lift to remove the filter.

• 9

3-in-1 filter BW-F200 Pre-filter, H13 HEPA, activated carbon.

• 10

Base cover Align the ▲ marks, then turn clockwise to lock.

04

Setup

Setup takes about five minutes. The filter is already inside the purifier, but it is sealed in a plastic bag that you must remove first.

1. 01

Choose a location

Put the purifier on a flat floor or low table in the room where you spend most time. Keep 30 cm (12 in) clear on all sides. Do not put it in a corner or behind furniture. 2. 02

Open the base

Turn the purifier upside down on a soft surface. Turn the base cover counterclockwise until the ▲ mark aligns with the unlock symbol, then lift it off. 3. 03

Remove the filter bag

Pull the filter out by its tab. Remove and discard the plastic bag. Put the filter back with the pull tab facing you. The purifier does not start if the bag is still on the filter. 4. 04

Lock the base

Align the ▲ marks on the base and the body. Turn the base clockwise until it clicks. Turn the purifier upright. 5. 05

Connect the power

Push the adapter plug fully into the DC input at the rear of the base 7. Connect the adapter to a 100–240 V wall outlet. The light ring flashes once. 6. 06

Turn it on

Touch the Power key. The light ring pulses white for about 30 seconds while the sensor warms up, then the purifier starts in Auto mode.
Tip: run the purifier on Turbo for 20 minutes the first time, to clear the room quickly.

05

Control Panel and Indicators

FIG. 3 — TOP PANEL, VIEWED FROM THE FRONT

Touch keys

Key	Touch	Touch and hold
A	Power on / off	—
B	Cycle Auto → Sleep → Manual	5 s: start Wi-Fi pairing
C	Fan speed 1 → 2 → 3 → 4 → Turbo	—
F	Timer 2 → 4 → 8 h → off	5 s: reset filter life
G	Display bright → dim → off	3 s: Child Lock on / off

Air quality light ring

Color	PM2.5 (µg/m³)	Air quality
Blue	0–12	Good
Green	13–35	Moderate
Amber	36–55	Poor
Red	56 +	Very poor

Indicator lights

Ref	Indicator	State	Meaning
D	Filter	Amber, steady	Filter life below 10%. Order a replacement filter BW-F200.
D	Filter	Red, flashing	Filter life is 0%. Replace the filter, then reset (hold F for 5 s).
E	PM2.5 display	“– –”	The sensor is warming up (up to 30 s), or the sensor window is blocked.
H	Wi-Fi	Flashing fast	Ready to pair with the Brightwell Home app.
H	Wi-Fi	Steady	Connected to Wi-Fi and the cloud.
H	Wi-Fi	Flashing slow	Connection lost. The purifier keeps working with its last settings.
G	Lock	Steady	Child Lock is on. All keys are disabled except G.

06

App Pairing

Before you start

You need a phone with iOS 16 or Android 10 or later, Bluetooth turned on, and a 2.4 GHz Wi-Fi network. The Aura 2 does not connect to 5 GHz-only networks. The purifier works fully without the app; the app adds schedules, history, and filter alerts.

Steps

1. 01

Install the app

Download Brightwell Home from the App Store or Google Play and create an account. 2. 02

Put the purifier in pairing mode

With the purifier on, touch and hold key B for 5 seconds. The Wi-Fi indicator H flashes fast. 3. 03

Add the device

In the app, tap + Add device. The app finds the Aura 2 by Bluetooth. Tap it to continue. 4. 04

Join your Wi-Fi network

Choose your 2.4 GHz network and enter the password. Pairing takes up to 60 seconds. Indicator H becomes steady. 5. 05

Register for the extended warranty

Enter the code from the warranty card to add a third year of coverage (see page 12).

07

Modes and Features

Auto

The sensor sets fan speed from the PM2.5 reading. Recommended for daily use.

Sleep

Fan speed 1, display and light ring off. 24 dB(A), quieter than a whisper.

Manual

You choose fan speed 1–4 with key C. The purifier holds the speed you set.

Turbo

Maximum airflow for 20 minutes, then returns to the previous mode.

Timer

Turns the purifier off after 2, 4, or 8 hours. The lit LED shows the time set.

Child Lock

Disables all keys. Hold G for 3 s to turn it on or off. Settings stay active.

TIP

Auto mode raises the fan one step when PM2.5 passes 12, 35, or 55 µg/m³, and lowers it after 3 minutes of cleaner air.

08

Filter Replacement

About the filter

The BW-F200 filter has three layers in one cylinder. Replace the whole filter when indicator D flashes red, normally every 6 to 12 months.

LAYER 1

Pre-filter

Fine nylon mesh. Catches hair, lint, and large dust. Vacuum it every 2 weeks.

LAYER 2

H13 HEPA

Captures 99.97% of particles of 0.3 µm, including pollen, smoke, and pet dander.

LAYER 3

Activated carbon

180 g of pelletized carbon. Absorbs cooking odors and VOCs.

Filter life

The purifier counts run time weighted by fan speed. At Speed 3 for 12 hours a day, the filter lasts about 12 months. Smoke, pets, or heavy cooking can shorten this to 6 months. The app shows remaining life as a percentage.

Procedure

1. 01

Disconnect the power

Turn the purifier off and remove the adapter plug from the base. 2. 02

Remove the base and old filter

Turn the purifier upside down and open the base counterclockwise. Lift the old filter out by its tab and put it in a bag to contain dust. 3. 03

Install the new filter

Remove the plastic bag from the new BW-F200 filter. Put it in with the pull tab facing out. Make sure it sits flat on the seal. 4. 04

Lock the base and reset

Lock the base, turn the purifier upright, and connect the power. Touch and hold key F for 5 seconds until indicator D turns off and you hear a beep.

CAUTION

Use only genuine Brightwell BW-F200 filters. Third-party filters may not seal correctly, which lets unfiltered air bypass the HEPA layer, and damage caused by them is not covered by the warranty.

09

Cleaning and Maintenance

Regular care keeps the sensor accurate and the airflow at full CADR. Always disconnect the power before you clean the purifier.

Part	Frequency	Procedure	Use
Outer shell	Weekly	Wipe with a soft, dry cloth. For marks, use a cloth dampened with water and dry immediately.	Microfiber cloth
Air outlet grille	Every 2 weeks	Remove dust between the slats with a soft brush.	Soft brush
Pre-filter (layer 1)	Every 2 weeks	Remove the filter. Vacuum the outer mesh with a brush attachment. Do not wash.	Vacuum, brush tool
Air inlet perforations	Monthly	Vacuum the outer shell to clear dust from the holes.	Vacuum, brush tool
PM2.5 sensor	Every 2 months	Open the sensor cover on the right side. Clean the lens and air inlet with a dry cotton swab.	Dry cotton swab
Power adapter and cable	Every 3 months	Check for cuts, kinks, or heat damage. Stop using a damaged adapter.	Visual check
3-in-1 filter	6–12 months	Replace when indicator D flashes red. See section 08.	BW-F200

CAUTION

• Do not use solvents, alcohol, bleach, or abrasive cleaners on any part.
• Do not spray liquid onto the purifier or into the sensor.
• Do not wash the filter. Water destroys the HEPA and carbon layers.

Storage

To store the purifier for more than a month, clean it, remove the filter, and seal the filter in an airtight bag. Store the purifier upright in a dry place between 0 °C and 40 °C (32 °F and 104 °F). Put the filter back before the next use.

Software updates

When it is connected to the app, the purifier installs firmware updates automatically between 2:00 and 4:00 am. The light ring flashes white during an update. Do not disconnect the power.

10

Troubleshooting

Before you contact support, find the symptom below and try each solution in order.

Problem	Possible cause	Solution
Purifier does not turn on	Adapter not fully connected, or outlet has no power	Push the plug fully into the DC input. Test the outlet with another device.
Purifier turns on, then stops after 3 seconds	Base not locked, or filter bag still on the filter	Open the base, remove the plastic bag, and lock the base until it clicks.
Weak airflow	Pre-filter clogged, or filter at end of life	Vacuum the pre-filter. If indicator D is amber or red, replace the filter.
Display shows “– –” for more than 1 minute	Sensor window blocked or dirty	Clean the sensor lens with a dry cotton swab (see section 09).
Light ring stays red when the air seems clean	Sensor dirty, or purifier near a kitchen or humidifier	Clean the sensor. Move the purifier 1.5 m from humidifiers and cooking areas.
Odor from the purifier	Carbon layer saturated	Replace the filter. A new filter can smell slightly for 24–48 hours.
Unusual noise or vibration	Uneven surface, or object in the inlet or outlet	Put the purifier on a flat, hard floor. Disconnect power and remove the object.
Filter indicator still on after replacement	Filter life not reset	Touch and hold key F for 5 seconds until you hear a beep.
App cannot find the purifier	Not in pairing mode, or phone Bluetooth off	Turn on Bluetooth. Hold key B for 5 s until indicator H flashes fast. Stay within 3 m.
Wi-Fi pairing fails	5 GHz network, or wrong password	Choose a 2.4 GHz network. Check the password; it is case-sensitive.
Keys do not respond	Child Lock is on	Touch and hold key G for 3 seconds until the lock icon turns off.
Display is off but the fan runs	Sleep mode, or display set to off	Touch key G to turn the display on, or touch B to leave Sleep mode.

RESET

To restore factory settings, touch and hold keys B and G together for 10 seconds. The light ring flashes three times. This clears Wi-Fi settings and schedules. The filter-life count is kept.

11

Technical Specifications

Performance
CADR (smoke)	300 m³/h · 177 CFM
Room coverage	40 m² · 430 ft²
Filtration	Pre-filter + H13 HEPA + carbon
HEPA efficiency	99.97% at 0.3 µm
Noise level	24–52 dB(A)
Fan speeds	4 + Turbo
Sensor
Type	Laser particle sensor
Range	0–999 µg/m³ PM2.5
Update interval	1 s
Electrical
Adapter input	100–240 V~ · 50/60 Hz
Adapter output	24 V DC · 2.5 A
Rated power	45 W max
Standby power	< 0.5 W (< 1.5 W networked)

Connectivity
Wi-Fi	IEEE 802.11 b/g/n · 2.4 GHz
Bluetooth	BLE 5.0 (setup only)
App	Brightwell Home
Physical
Size (Ø × H)	270 × 520 mm · 10.6 × 20.5 in
Weight	5.8 kg · 12.8 lb
Shell	ABS, 2,400 perforations
Cable length	1.8 m · 5.9 ft
Environment
Operating temp.	0–40 °C · 32–104 °F
Humidity	20–85% RH, non-condensing
Replacement parts
3-in-1 filter	BW-F200
Power adapter	BW-PA24
Filter life	6–12 months (≈ 4,300 h)

Performance by fan speed

Setting	CADR (m³/h)	CADR (CFM)	Noise dB(A)	Power (W)	Best for
Speed 1 / Sleep	70	41	24	5	Bedrooms at night
Speed 2	130	77	33	9	Reading, working
Speed 3	190	112	40	16	Living areas
Speed 4	250	147	46	28	Cooking, pets
Turbo	300	177	52	45	Smoke, fast clean-up

CADR MEASURED PER AHAM AC-1 AT SPEED TURBO. COVERAGE ASSUMES 2.4 M (8 FT) CEILINGS, 3.1 AIR CHANGES PER HOUR. SPECIFICATIONS CAN CHANGE WITHOUT NOTICE.

12

Warranty and Support

Coverage

Brightwell warrants the Aura 2 against defects in materials and workmanship for 2 years from the date of purchase. Register in the Brightwell Home app within 90 days to extend coverage to 3 years.

During the warranty period, Brightwell will repair or replace a defective product at no charge. A replacement can be new or refurbished and is covered for the rest of the original warranty period. Keep your proof of purchase.

Not covered

• Filters and other consumable parts
• Damage from accidents, misuse, or liquids
• Use with a non-Brightwell adapter or filter
• Commercial or industrial use
• Repairs by anyone other than an authorized service center
• Normal wear, such as scratches on the shell

How to claim

1. 01
   Contact Brightwell Support with your model number, serial number, and proof of purchase.
2. 02
   A support specialist will help you troubleshoot and, if needed, issue a return authorization number.
3. 03
   Pack the purifier in its original box. Brightwell pays shipping for approved claims.

Email

support@brightwell.example.com

Reply within one business day

Phone

1-800-555-0142

Mon–Fri, 8 am–8 pm ET

Web

brightwell.example.com/support

Manuals, videos, filter orders

Serial number (on base label)

Date of purchase

Retailer

NOTICERegulatory information

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes not expressly approved by Brightwell can void your authority to operate this equipment. This device contains licence-exempt transmitters that comply with Innovation, Science and Economic Development Canada RSS standards.

Do not dispose of this product with household waste. Take it to a collection point for electrical and electronic equipment.

BRIGHTWELL HOME APPLIANCES, INC. · 410 HARBOR POINT DRIVE, SUITE 200 · PORTLAND, OR 97209 · © 2026